Term and Conditions

At Escentials Store, we specialize in luxury fragrances and premium self-care products designed for discerning customers who appreciate quality, sophistication, and wellness. Our curated collection includes fine perfumery, skincare essentials, and home fragrance products that elevate everyday routines into luxurious experiences.

1. Acceptance of Terms

By accessing and using beautyproductsus.com (the “Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our Website.

2. User Responsibilities and Account Terms

User Obligations

• You must be at least 18 years old to place orders on our Website
• You agree to provide accurate and complete information during registration and checkout
• You are responsible for maintaining the confidentiality of your account credentials
• You agree not to use the Website for any illegal or unauthorized purposes
• You acknowledge that our products are for personal use and not for resale

Account Management

• Users may create accounts to streamline future purchases
• You are responsible for all activities that occur under your account
• We reserve the right to suspend or terminate accounts that violate these terms

3. Products and Services Description

Product Categories

Our luxury collection includes:

• Fragrance: Eau de Parfum, Eau de Toilette, Extrait de Parfum, Eau de Cologne, Hair Perfume
• Body Care: Bath and Body products, Body Mist and Oil, Hand Care, Hand Wash, Deodorant
• Skincare: Facial Oil, Face Mist, Cleanser and Toner, Face products
• Haircare: Conditioner and specialized hair treatments
• Home Fragrance: Candles and Diffusers

Product Quality and Description

• We take great care to ensure product descriptions, images, and specifications are accurate
• Colors may vary slightly due to monitor settings and lighting conditions
• All products are carefully packaged to maintain quality during shipping
• Some products may have specific storage requirements to preserve quality

4. Ordering and Payment Terms

Order Process

• Orders are processed within 1-2 business days after order confirmation
• You will receive email notifications at each stage of order processing
• We reserve the right to refuse or cancel orders for any reason, including suspected fraud
• All orders are subject to product availability

Accepted Payment Methods

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Currency

• All prices are listed in US Dollars (USD)
• Prices are subject to change without notice
• Customers are responsible for any customs duties, taxes, or import fees
• We occasionally offer promotions which may have specific terms and conditions

5. Shipping and Delivery

Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

Shipping Limitations

• We ship worldwide with exceptions for some Asian countries and remote areas
• Delivery times are estimates and may vary due to customs processing
• Customers are responsible for providing accurate shipping addresses
• Additional shipping charges may apply for address corrections

Order Tracking

• Tracking information is provided via email once orders ship
• Customers are responsible for monitoring delivery status
• Report non-delivery within 30 days of expected delivery date

6. Returns, Exchanges and Refunds

Return Eligibility

• Returns and exchanges must be initiated within 15 days of delivery
• Items must be unopened, in original condition with seals and packaging intact
• Original receipt or proof of purchase required

Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on opened or used:

• All fragrance products (Eau de Parfum, Eau de Toilette, etc.)
• Body Mists and Oils
• Hair Perfume
• Skincare products (Cleansers, Toners, Facial Oils, Face Mists)
• Hand Wash and Deodorant

Exceptions are made for damaged or defective items upon delivery.

Return Process

1. Contact customer service within 15 days at [email protected]
2. Receive Return Authorization with shipping instructions
3. Ship items with RMA number clearly displayed
4. Allow 5-7 business days for processing after we receive return

Refund Information

• Refunds processed within 7-10 business days after return inspection
• Original shipping charges are non-refundable unless return is due to our error
• Refunds issued to original payment method
• Credit card refunds: 7-10 business days to appear on statement
• PayPal refunds: 3-5 business days to process

7. Intellectual Property

Website Content

• All content on beautyproductsus.com, including text, images, logos, and product descriptions, is property of Escentials Store
• Content is protected by copyright and trademark laws
• Unauthorized use of any content may violate intellectual property rights

User-Generated Content

• By submitting reviews, photos, or other content, you grant us license to use it for promotional purposes
• You represent that you have rights to any content you submit
• We reserve the right to remove any user-generated content at our discretion

8. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Our Privacy Policy, available on our Website, explains how we collect, use, and safeguard your data.

• We collect only necessary information to process orders and improve service
• Payment information is processed through secure, encrypted systems
• We do not sell or share customer information with third parties for marketing purposes
• You may opt out of marketing communications at any time

9. Limitation of Liability

General Limitations

• Escentials Store’s total liability for any claim shall not exceed the purchase price of the products
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for delays beyond our reasonable control

Product Usage

• Customers are responsible for reading product instructions and ingredient lists
• Discontinue use if irritation occurs and consult a healthcare professional
• Keep products away from children and follow storage recommendations

International Customers

• International customers are responsible for customs duties and import taxes
• We are not liable for products held or rejected by customs authorities
• International returns may be subject to non-refundable customs fees

10. Governing Law and Dispute Resolution

• These Terms are governed by the laws of the State of California
• Any disputes shall be resolved in the courts of San Jose, California
• We encourage customers to contact us directly to resolve issues before pursuing formal proceedings

11. Policy Updates

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Continued use of the Website after changes constitutes acceptance of the modified terms.

• Significant changes will be communicated to registered users
• The “Last Updated” date at the top indicates the most recent revision
• Customers are responsible for reviewing terms periodically

12. Contact Information

We value your trust in Escentials Store and are committed to ensuring your complete satisfaction with our luxury fragrance and self-care collections. Thank you for choosing us for your wellness and beauty needs.