Delivery Information

At Escentials Store, we believe that luxury should be accessible and seamless, extending from our curated collections to your doorstep. Our delivery services are designed to bring world-class fragrances and self-care products to you efficiently and reliably, no matter where you are. We understand that receiving your order promptly and in perfect condition is part of the premium experience you deserve.

Shipping Options

To cater to your needs, we offer two convenient shipping methods, ensuring that your journey with Escentials Store is as smooth as the scents we offer. Whether you’re stocking up on Eau de Parfum, indulging in haircare essentials, or setting the mood with artisan candles, we’ve got you covered.

Standard Shipping

For those who prefer speed and reliability, our Standard Shipping option is ideal. We partner with trusted carriers like DHL or FedEx to deliver your orders swiftly and securely.

  • Cost: $12.95 (applicable to all orders)
  • Delivery Time: 10-15 days after dispatch
  • Best For: Customers seeking a balance of affordability and timely delivery, perfect for last-minute gifts or urgent needs.

Free Shipping

We believe in making luxury affordable, which is why we offer Free Shipping on orders over $50. This option uses EMS to bring your products to you without any additional cost.

  • Cost: Free for orders above $50
  • Delivery Time: 15-25 days after dispatch
  • Best For: Budget-conscious shoppers who are planning ahead and want to enjoy substantial savings while waiting a bit longer.

Order Processing and Global Reach

Once you place an order, our dedicated team in San Jose works diligently to process it within 1-2 business days. We ship globally, bringing our exclusive discounts and authentic products to customers worldwide. However, please note that we currently do not deliver to select remote areas and parts of Asia due to logistical constraints. If you have any questions about your location, feel free to reach out to our customer service.

Tracking Your Order

We value transparency and keep you informed every step of the way. After dispatch, you will receive a tracking number via email, allowing you to monitor your package’s journey in real-time. Our carriers, DHL, FedEx, or EMS, provide updates so you can anticipate the arrival of your luxury items.

Our Commitment to You

At Escentials Store, we’re not just delivering products; we’re delivering an experience. From our direct supplier relationships to efficient logistics, we ensure that every package arrives safely and authentically. If you have any concerns about delivery, our responsive customer service team is here to assist you at [email protected].

Thank you for choosing Escentials Store, where luxury meets affordability, and every delivery brings you closer to the lifestyle you deserve.